Triage Engineer- Telecommunication Industry
Full Time • Philadelphia, PA
Benefits:
- 401(k)
- 401(k) matching
- Relocation bonus
Job Title: Triage Engineer- Telecommunication Industry
Location: Philadelphia, Pennsylvania
• Ensuring timely and high-quality software releases across various devices.
• Overseeing the entire release lifecycle, including deployment, triage, mitigation, and tool development.
• Collaborating with development and QA teams for smooth release operations.
• Evaluating and implementing new tools, plugins, etc., to enhance the software release and triage process.
• Identifying and managing risks that could impact release scope, schedule, or quality.
• Diagnosing and resolving issues using Linux systems and networking protocols, including packet capture analysis.
• Developing techniques and solutions to proactively identify and address system issues.
• Analyzing vast amounts of monitoring data (system logs, performance metrics, error rates) to detect patterns and anomalies.
• Conducting in-depth analyses of incidents and problems to pinpoint the underlying causes.
• Utilizing data from various sources (error logs, performance metrics, user feedback) for root cause identification.
• Designing and enhancing operational tools to improve system performance.
• Analyzing data to provide valuable insights and support decision-making.
• Utilizing AWS technologies (S3, Athena, QuickSight) for data management and visualization.
• Leading teams, mentoring colleagues, and effectively communicating technical insights to stakeholders.
Skillset
• 5+ years of C/C++ and Linux experience
• Defect Tracking Tools such as Jira
• SCM Tools - Git & GitHub
• 2+ Years of experience as a technical lead and mentoring a small team of engineers
• One of Scripting language experience - BASH, Go, Python
• Embedded Systems experience
• Experience AWS, Asure or other cloud infrastructure
• Experience with monitoring systems (i.e. Datadog, CloudWatch, etc.)
• Familiarity with continuous integration/deployment processes and tools such as Jenkins, Concourse etc.
• Knowledge and experience in Set-top boxes, Broadband Gateways, Networking or Home Security domain.
Location: Philadelphia, Pennsylvania
• Ensuring timely and high-quality software releases across various devices.
• Overseeing the entire release lifecycle, including deployment, triage, mitigation, and tool development.
• Collaborating with development and QA teams for smooth release operations.
• Evaluating and implementing new tools, plugins, etc., to enhance the software release and triage process.
• Identifying and managing risks that could impact release scope, schedule, or quality.
• Diagnosing and resolving issues using Linux systems and networking protocols, including packet capture analysis.
• Developing techniques and solutions to proactively identify and address system issues.
• Analyzing vast amounts of monitoring data (system logs, performance metrics, error rates) to detect patterns and anomalies.
• Conducting in-depth analyses of incidents and problems to pinpoint the underlying causes.
• Utilizing data from various sources (error logs, performance metrics, user feedback) for root cause identification.
• Designing and enhancing operational tools to improve system performance.
• Analyzing data to provide valuable insights and support decision-making.
• Utilizing AWS technologies (S3, Athena, QuickSight) for data management and visualization.
• Leading teams, mentoring colleagues, and effectively communicating technical insights to stakeholders.
Skillset
• 5+ years of C/C++ and Linux experience
• Defect Tracking Tools such as Jira
• SCM Tools - Git & GitHub
• 2+ Years of experience as a technical lead and mentoring a small team of engineers
• One of Scripting language experience - BASH, Go, Python
• Embedded Systems experience
• Experience AWS, Asure or other cloud infrastructure
• Experience with monitoring systems (i.e. Datadog, CloudWatch, etc.)
• Familiarity with continuous integration/deployment processes and tools such as Jenkins, Concourse etc.
• Knowledge and experience in Set-top boxes, Broadband Gateways, Networking or Home Security domain.
Compensation: $90,000.00 - $95,000.00 per year
MAKING THE INDUSTRY’S BEST MATCHES
DBSI Services is widely recognized as one of the industry’s fastest growing staffing agencies. Thanks to our longstanding experience in various industries, we have the capacity to build meaningful, long-lasting relationships with all our clients. Our success is a result of our commitment to the best people, the best solutions and the best results.
Our Story:
Our Story:
- Founded in 1995
- Privately Owned Corporation
- Managing Partner Business Model
- Headquartered in New Jersey
- US Based Engineers Only
- Collaborative Team Approach
- Methodology and Process Driven
GET HIRED
Top performing engineers are the foundation of our business. Our priority is building strong
relationships with each employment candidate we work with. You can trust our professional
recruiters to invest the time required to fully understand your skills, explore your professional
goals and help you find the right career opportunities.
relationships with each employment candidate we work with. You can trust our professional
recruiters to invest the time required to fully understand your skills, explore your professional
goals and help you find the right career opportunities.
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